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Customer reviews for Generac Power Systems COUSINS HOME IMPROVEMENT

Generac Power Systems COUSINS HOME IMPROVEMENT

Overall rating:
5 / 5
5
 / 
5
(6 reviews) 6
Open Ratings Snapshot
Rating breakdown 6 reviews
5 Stars
6
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
0
6 out of 6100%of customers recommend this dealer.
Customer ratings and reviews COUSINS HOME IMPROVEMENT
Review 1 for COUSINS HOME IMPROVEMENT
Overall rating 
5 / 5
5 / 5

Wowwwwwwwwwww!!!!

PostedJuly 10, 2013
Customer avatar
Jimmy
from Staten Island
State:NY - New York
Age:45-54
Responsiveness 
5 / 5
5 / 5
Expertise 
5 / 5
5 / 5
Friendliness 
5 / 5
5 / 5
Professionalism 
5 / 5
5 / 5
What else can I say. Brian and Ed are everything you want in a contractor, especially regarding the installation of a home generator system. They are friendly, professional, neat, honest and clean. They kept all appointments, gave excellent advice and were very honest. The installation was completed yesterday and both gave me instructions on the use of the generator. They kept my home in clean condition after the installation was completed. i highly recommend Cousins, cause believe me, I am a very hard person to please. Use them...you will not be sorry.
Yes, I recommend this dealer.
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Review 2 for COUSINS HOME IMPROVEMENT
Overall rating 
5 / 5
5 / 5

This dealer did a wonderful job!

PostedJune 9, 2013
Customer avatar
P & J
from Staten Island
State:NY - New York
Age:55-64
Responsiveness 
5 / 5
5 / 5
Expertise 
5 / 5
5 / 5
Friendliness 
5 / 5
5 / 5
Professionalism 
5 / 5
5 / 5
Everything from our initial meeting to the installation of the generator was pleasant, professional and informative. We were looking to install a larger unit but Ed, took the time and showed us that it was really not necessary for our electrical needs.
We were impressed with Cousins work. Everything was done and cleaned up that day as planned. We would highly recommend them to anyone who is interested in buying and installing a generator.
Yes, I recommend this dealer.
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Review 3 for COUSINS HOME IMPROVEMENT
Overall rating 
5 / 5
5 / 5

Extremely Pleased (so far)

PostedJune 7, 2013
Customer avatar
Rob G.
from Staten Island
State:NY - New York
Age:35-44
Responsiveness 
5 / 5
5 / 5
Expertise 
5 / 5
5 / 5
Friendliness 
5 / 5
5 / 5
Professionalism 
5 / 5
5 / 5
Ed and Brian were excellent. My experience began when i had a different generac licensed dealer come in and quote me.. He was also nice, but was trying to sell me something I really didnt need..Because of the price alone, I seeked out another quote..A friend gave us Ed's number, and I called him..
Ed came in, took alot more time to evaluate my needs and quoted appropriately. Everything went smooth from there from delivery to installation. I just had it installed, so I dont know what its reliability will be yet, but I can tell you that Ed and Brian took the time to show me it in action.
Excellent contractor, excellent service, and excellent attitude..Would highly recomment Cousins Home Improvement.
Ed will be the only guy I ever let touch my generator..
Yes, I recommend this dealer.
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Review 4 for COUSINS HOME IMPROVEMENT
Overall rating 
5 / 5
5 / 5

Their work

PostedFebruary 28, 2013
Customer avatar
C Fitzpatrick
from Staten Island
State:NY - New York
Age:55-64
Responsiveness 
5 / 5
5 / 5
Expertise 
5 / 5
5 / 5
Friendliness 
5 / 5
5 / 5
Professionalism 
5 / 5
5 / 5
Ed and Brian did a great job . They were neat and clean . I highly recommend them .
Yes, I recommend this dealer.
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Review 5 for COUSINS HOME IMPROVEMENT
Overall rating 
5 / 5
5 / 5

Thanks again Ed. My Generac did the job!!

PostedDecember 16, 2012
Customer avatar
Chuck R.
from Staten Island
State:NY - New York
Age:45-54
Responsiveness 
5 / 5
5 / 5
Expertise 
5 / 5
5 / 5
Friendliness 
5 / 5
5 / 5
Professionalism 
5 / 5
5 / 5
After having my Generac installed in March 2012 Hurricane Sandy hit Staten Island NY on October 29th. I was working at my job when I received a text from my wife that we had lost power to our house but she said that the Generac kicked in and the house was the only house on the block with power. I called Ed after 4 days to ask him how long it could run before it stops & he replied it will run until the power comes back on. He did tell me in detail how to shut it down & to check the oil level which I did & I just had to add a 1/2 qt of 10W 30 oil. I then restarted the Generac & it ran for another 2 days straight until power was restored.
Alot of my friends & family thought I was crazy for spending the money that I spent for the generator but all I can say is it was money WELL SPENT. Having a whole house generator hooked up directly to the natural gas line is the way to go. I never had to worry about waiting on lines for gas for my generator.
Thank you Generac & again thanks to my contractors Ed & Brian for a great job.
Yes, I recommend this dealer.
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Review 6 for COUSINS HOME IMPROVEMENT
Overall rating 
5 / 5
5 / 5

I would highly recommend this dealer. AAAA+

PostedJune 21, 2012
Customer avatar
Chuck
from Staten Island
State:NY - New York
Age:45-54
Responsiveness 
5 / 5
5 / 5
Expertise 
5 / 5
5 / 5
Friendliness 
5 / 5
5 / 5
Professionalism 
5 / 5
5 / 5
I called Ed & he promptly returned my call, something another contractor did not do. I explained to him what I was looking for & he made an appointment to come to my house & look over the job. Amazing, he showed up like he promised. Another thing the other contractor did not do. When I met Ed I found him to be very friendly & personable. He explained to me in detail what he needed to do to install the Generac & how long it would take. He kept every appointment & replied to every text I sent him PROMPTLY. Ed & his cousin Brian made you feel like they were your friend & not just another customer. The installation went smooth as silk and now I don't have to worry any longer. My Generac performs a self test every Monday. It's sound is music to my ears. I now have a new generator & a new contractor. Just today I recommended Ed to a person I met while in physical therapy that was looking for a whole house generator.
Thanks again Ed, you & Brian were great.
Chuck R.
Yes, I recommend this dealer.
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